Terms of service

TERMS OF USE AND CONDITIONS OF SALE

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE (“TERMS” OR “AGREEMENT”) BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH WWW.TRY-MAREAL.COM. THESE TERMS CONTAIN DISCLOSURES MANDATED BY LAW, DISCLAIMERS OF WARRANTIES, AND LIMITATIONS OF LIABILITIES. THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

Your use of https://www.try-mareal.com, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the “Website”), which are owned and maintained by Mareal Inc. (“Mareal,” “we,” “our,” or “us”), is governed by the policies, terms, and conditions set forth below.

1. ACCEPTANCE AND WEBSITE USER CONDUCT

  • Legal Capacity: By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Binding Agreement: By accessing, using, or placing an order over the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms.

  • Modifications: We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website.

  • Continued Use: Your continued use of or access to the Website following the posting of any changes constitutes binding acceptance of those changes.

  • Restrictions: You agree not to use the Website or any products in any unlawful manner or for any unlawful purpose, including hacking, transmitting viruses, or infringing upon intellectual property rights.

2. DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION

PLEASE READ THIS PROVISION CAREFULLY; IT REQUIRES YOU TO ARBITRATE ANY DISPUTE OR CLAIM BETWEEN YOU AND MAREAL INC. ON AN INDIVIDUAL BASIS.

  • Governing Law: All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Massachusetts without giving effect to any choice or conflict of law provision.

  • Mandatory Arbitration: You agree that any dispute or claim arising from or relating to this Agreement, Mareal Inc.’s marketing practices, or products shall be submitted to binding, final, and confidential arbitration before a single arbitrator administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

  • Class Action Waiver: NEITHER YOU NOR MAREAL INC. WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION OR LITIGATE ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.

  • Right to Opt-Out: You may opt out of this arbitration provision within thirty (30) days of the date of purchase by sending an email to info@try-mareal.com.

3. ORDER PLACEMENT AND FORMATION OF CONTRACT

  • Offer to Buy: Your order is an offer to buy, under these Terms, all products listed in your order.

  • Acceptance: Acceptance of your order and the formation of the contract of sale between Mareal Inc. and you will not take place unless and until you have received your order confirmation email.

  • Right to Refuse: We reserve the right to accept or deny shipment to anyone for any reason.

  • Accuracy: We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice.

  • Non-Commercial Use: Products are sold for personal, non-commercial use only; resale without express written consent is strictly prohibited.

4. SUBSCRIPTION AND AUTOMATIC RENEWAL TERMS

IN COMPLIANCE WITH AUTOMATIC RENEWAL LAWS, PLEASE REVIEW THE FOLLOWING RECURRING CHARGE TERMS:

  • Continuous Service: By selecting a "Subscribe & Save" or recurring refill option, you are enrolling in a continuous service agreement where your product will be shipped and billed automatically every thirty (30) days.

  • Affirmative Consent: By proceeding with your payment, you provide express affirmative consent to be charged the recurring price listed at the frequency stated until you cancel.

  • Recurring Charges: You authorize Mareal Inc. to charge your chosen payment method the recurring price listed at the time of your initial purchase, plus applicable shipping and taxes, every 30 days.

  • Clear and Conspicuous Disclosure: The subscription or purchasing agreement will continue until you cancel. There is no minimum purchase obligation unless otherwise stated.

     

5. POST-TRANSACTION ACKNOWLEDGMENT

  • Retainable Terms: Mareal Inc. will provide a post-transaction acknowledgment via email that includes your specific renewal terms, cancellation policy, and clear instructions on how to cancel in a manner that is capable of being retained by you.

  • Free Trial Disclosures: If the offer includes a free trial, the acknowledgment will disclose how to cancel and allow you to cancel before you pay for the goods or services.

6. CANCELLATION AND TERMINATION POLICY

  • Right to Cancel: You may cancel your subscription at any time.

  • Cancellation Deadline: To avoid the next recurring charge, you must cancel at least forty-eight (48) hours before your next scheduled billing date.

  • How to Cancel: You may cancel via your Customer Account Portal or by emailing info@try-mareal.com.

  • Notice of Change: You are responsible for promptly updating billing information to keep your account current, complete, and accurate.

7. PRICING, TAXES, AND PAYMENT TERMS

  • Price Changes: Prices, availability, and other purchase terms are subject to change without notice at our sole discretion.

  • Taxes: We are required to collect applicable sales tax on orders shipped to certain jurisdictions.

  • Payment Responsibility: You represent that all payment information provided is complete and accurate and that you are authorized to use the payment card.

8. SHIPPING, TITLE, AND RISK OF LOSS

  • Efforts to Ship: We will use commercially reasonable efforts to ship products within a reasonable time after receipt of your properly completed order.

  • Risk of Loss: Title and risk of loss pass to you upon our transfer of the products to the carrier.

  • Proof of Delivery: Any delivery confirmation provided by the carrier is deemed sufficient proof of delivery to the cardholder, even without a signature.

9. 60-DAY MONEY BACK GUARANTEE

  • Satisfaction Guarantee: If Mareal Astaxanthin does not meet your expectations for joint pain or skin radiance within your first 60 days, email us at info@try-mareal.com for a full refund.

  • Eligibility: This is valid for first-time purchases only.

  • Refund Method: Refunds are issued to the original form of payment, excluding shipping costs, within approximately 6 weeks of receipt of the returned product.

10. PRODUCT REPRESENTATIONS AND HEALTH DISCLAIMER

  • Information Purpose: Material on the Website is provided for general informational purposes only and is not intended as medical advice or as a substitute for professional healthcare.

  • FDA/Regulatory Body Disclaimer: Statements about the products have not been evaluated by the FDA or other relevant food safety authorities.

  • No Therapeutic Claims: These products are not intended to diagnose, treat, cure, or prevent any diseases.

11. INTELLECTUAL PROPERTY

  • Ownership: Mareal Inc. is the sole and exclusive owner of all intellectual property rights in and to each product and all related Website content, protected by U.S. and international laws.

  • License: You are only permitted to access and view the Content for personal, non-commercial purposes.

12. DISCLAIMER OF WARRANTIES

EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

13. LIMITATION OF LIABILITY

IN NO EVENT SHALL MAREAL INC. OR ITS REPRESENTATIVES BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

14. INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Mareal Inc. from and against any and all claims, losses, liabilities, and costs arising out of your breach of these Terms.

15. FORCE MAJEURE

Neither party shall be liable for any failure or delay in performing any term of this Agreement when such failure or delay is caused by acts beyond the impacted party's reasonable control, such as acts of God, war, or national emergency.

16. ELECTRONIC COMMUNICATIONS

You agree that we may communicate electronically with you and that such communications are equivalent to communications in writing and shall have the same force and effect.

17. SEVERABILITY AND ENTIRE AGREEMENT

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect. These Terms constitute the entire agreement between you and Mareal Inc.

18. CONTACT INFORMATION

For any questions regarding these Terms or your order, please contact Customer Support: Mareal Inc.

 

Email: info@try-mareal.com